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Online/Mail Order Shopping Tips
Winter in the Southern Great Lakes region is one of planning, reading and the pursuit of indoor gardening activities. Outdoor gardening chores slow way down this time of the year and it's easy for us outdoor types to go a bit stir-crazy. Winter might be the end of us all it it were not for the wonderful mail order catalogs and the retail gardening sites found on the Internet. Indeed, one of the most pleasant "gardening" activities is browsing the various mail order catalogs as they arrive in the mail or surfing the online nurseries and planning the additions for the coming year's garden.
Mail order and online ordering can be a blessing or a curse, so it pays to go forth armed with a little knowledge and wisdom before making purchases. Here are a few tips to help you when you do decide to order those newest additions for your yard and garden:
Be aware that most of these catalogs and updated web sites are coming right at the time when we crave getting back into the swing of gardening the most. I always try to set a buying limit before I even open a link to a site or open one of those tempting catalogs that arrive in the mail. I also try to refer to my gardening journal for ideas on what I need or to refer to the wish list which lists what to add to the gardens. Definitely set a budget, and try to refer to your wish list before viewing an online site or opening up a single page of a catalog! Also, set your spending limit on the high side. You will probably go over some, at least I do. But, the shock to the pocket book will not be as severe as it would be with too low of a shopping budget or no budget at all.
Whether shopping from a mailed catalog or online, try not to gamble: Shop from reputable sources. Most vendors are honest, but go with established companies. If you do buy from a small specialty source, order only one or two items to see what the quality of the plant material is, to see if that transaction has gone smoothly, and to see if the plant has lived up to your expectations. Definitely make a journal entry so that in the future you can refer back to the experience you've had with that company and its plants.
Read the policies of the company. Often this information is on the same page as the order form. See if there is a daytime phone number you can call if you have any questions before you place your order. For online shopping, find out if there is a phone number and/or an e-mail address. Clear up any questions before you whip out the checkbook or the charge card! Read plant guarantees carefully. Some firms will not guarantee a plant after the first growing season. Some will offer money-back guarantees, others want the culprit plant shipped back to them, and finally, others will offer replacement plants or credits. One other thing: You must follow the rules exactly. If you drown a plant or fail to plant it promptly or in conditions that are contributing factors to its demise, you most likely won't see refund, credit, or replacement. Most if not all nurseries and garden centers will only honor their guarantees if the gardener has followed planting instructions and expected cultural practices.
Use wisdom and care. You must be aware of your zone and your particular growing conditions. If a plant loves zone 7 conditions and you live in South Bend, Indiana, you are on your own. Yes, we all push the zone limits, but we who do this are very realistic and are aware that the plant is out of its normal range. If we are gamblers, we hedge our bets and offer the best possible conditions and protection for that plant. Most companies state the zone conditions of a particular plant with the plant or seed descriptions. If you live in zone 5 and order zone 7 plants, you might not get a refund or replacement. Also don't buy a ton of out-of-zone plants for your garden. One or two, here and there only. Stick with plants that will do well in your zone. Along the same idea, try to buy from sources that share a similar growing climate, particularly for shrubs and plants. A saucer magnolia grown in Florida may not be able to survive a winter in our zone 5a to 6a region. However, bend the rules. You sometimes have to buy a plant that was grown in an area of warmer or dramatically different climate or growing conditions. Do grow that plant in a protected bed for the first two or three seasons to get it acclimated to your area before placing it in its permanent position.
Shop locally. Many garden centers and nurseries offer the same stock or items found online and in catalogs. For example, if you can find Burpee seeds on a rack locally, purchase them locally. If you can find a particular perennial, shrub, or tree locally, ditto. Reserve shopping online and via mail order for new or unusual plants and varieties. However, if you are on a budget and can't afford a large shrub or tree grown locally and you simply must have it, then it makes sense to buy a smaller plant via mail order or online.
Check out the bottom line dollar figures for shipping and handling as well as the quantity, size, and price of your chosen plants or seeds. Do comparison shopping between the different catalogs and online sources. Also check for early bird specials, quantity discounts, and discounts over amount spent.
Many print catalogs are also available online. Often a catalog that costs a few dollars via mail will be offering the same stock online. Many offer PayPal or other alternatives to credit card purchases as well.
Keep a copy of your order and any order numbers, the contact person you have spoken with in any telephone conservations, and copies of your cancelled check, credit card statement, and money orders. You might need all of this information in case of a refund request or dispute.
Fill out your orders on a separate sheet, before filling out an order form. Put it aside for a few days. If you have really blown your budget, go back to the orders every few days and take a long, hard look to pare it down a bit. After you feel comfortable with your order, mail it out. Sit back, relax, and wait for the adventure of "Christmas in April" when all of your plant purchases start to arrive!
One last point: Read reviews of different mail order/online businesses before purchasing. One of the best sources for consumer reviews is the The Garden Watchdog Guide To Gardening By Mail. Check out this link!
Part of the fun of gardening is mail ordering and online shopping. It is often the best way to find seeds or plants that are not available locally. Use a little wisdom and common sense. You can prevent the possiblity of an unpleasant shopping experience and still be able to have that showcase garden of your dreams!

Site Last Updated February 7, 2006
Copyright 2001-2006, Marilyn K. Burns. All Rights Reserved
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